Basic Mediation Training

2-Day In-Person Workshop
August 21 and 22, 2024

Note: This training has a prerequisite the 6-Hour Conflict Management Skills Workshop.

This is a 2-Day interactive workshop designed to provide participants the knowledge and skills necessary to be impartial mediators who can assist disputing parties to air their concerns, deal with emotions, and find mutually agreeable solutions.

It is at the heart of the learning process of this training, hands-on experience through role play and simulations. Each group will receive individualized coaching during role plays from an experienced mediator.

What is Mediation?

Mediation is a safe, voluntary, confidential process guided by impartial mediators. During mediation, disputing parties can talk about their concerns, listen to each other, and develop solutions that work for both parties. The mediation process empowers parties by allowing them to actively participate, taking full responsibility for resolving their concerns.

The mediator assists and facilitates effective communication between disputants, promotes understanding, and protects the mediation process.

Who should attend?

This training is for anyone who wants to become a mediator or wishes to improve her/his ability to manage conflict and negotiations in their work or personal lives.

What will participants learn?

  • Asking powerful questions
  • Maintaining neutrality
  • Interest identification
  • Brainstorming
  • Writing Agreements
  • Guiding negotiations and difficult conversations,

What are the benefits?

You will learn valuable skills to manage conflict and settle differences; communicate more effectively both at work and at home; experience the rewards of helping others; contribute to resolve disputes for your community; make a difference.

At the end of this workshop:

  • Each participant will receive a certificate of completion.